Chase creates a voiceprint (biometric) from calls for security verification. It’s not fully opt-in; they start building it during calls.
Best action: Explicitly tell the representative (or AI if it escalates):
“I do not consent to voice recording, voiceprint creation, or any biometric use of my voice. Please opt me out of Voice ID and handle this with additional security questions only.”
Confirm with the agent that you’re opted out. But, you may still hear disclaimers on future calls.
https://fastcompany.com/90306162/calling-chase-be-prepared-to-have-your-voice-biometrics-collected…
As for Walmart, disable the mic on the app, and on the phone say:
“I do not consent to this call being recorded or my voice being used for any biometric, AI training, or data collection purposes. Please note my opt-out and proceed with text-based or additional verification only. Transfer to a human if necessary.”
I feel like now days for any other future AI voice biometrics you should remember this sentence and use it to create an objection record with all.
https://x.com/IOMELTA/status/2056952077411041781?s=20
No comments:
Post a Comment