Job Posting-Victim Services Co-ordinator

The Delta Police Department, one of the most respected police departments in Canada, is based in the richly diverse community of Delta, BC. Our core values of Honour, Integrity, Courage and Trust are the basis of our leadership philosophy and drive our commitment to the community. Every sworn officer, civilian and volunteer with Delta Police Department is expected to be a leader by living our core values in all that we do.  We currently have vacancies in the following area, and we welcome your application.

Position:	Victim Services Assistant Coordinator	Competition No:	CE 15-05
Salary:	$30.09 - $35.43 per hour	Closing date:	February 3, 2015
Status:	Regular Full Time	Apply:	Online application form
Hours:	35 hours per week, Monday to Friday, 8am – 4pm (some weekend or evening work may be required).

Responsibilities:

This is social services work at the sub-professional level in assisting a superior to deliver a program providing immediate and follow-up services to crime and trauma victims and witnesses. An incumbent of this class assists a superior in recruiting and training a large volunteer force, schedules volunteers, provides guidance and assistance, monitors work performance for compliance with established standards, and resolves problems among volunteers and staff. An incumbent of this class also provides direct service delivery to crime and trauma victims and witnesses and liaises with a variety of contacts on program related matters. Considerable independent judgement and action is exercised within established guidelines in functioning effectively under conditions of emergency and conflict. Unusual problems and policy matters are referred to a superior and work performance is evaluated for effectiveness and conformance with established standards.

Required Education, Experience and Skills:

• Considerable knowledge of program objectives, policies, procedures and of the services provided to victims and witnesses of crime and trauma.
• Considerable knowledge of crisis intervention practices and techniques related to the work performed.
• Considerable knowledge of methods and practices for motivating and directing volunteers.
• Considerable knowledge of criminal justice system procedures and they relate to the work performed.
• Sound knowledge of services available through community agencies and organizations.
• Ability to assist a superior in the coordination of volunteer work activities and in screening, interviewing, selecting and training volunteers.
• Ability to monitor the work of others, identifies deficiencies, and recommends remedial or corrective action.
• Ability to provide instruction, guidance, and assistance to volunteers and staff.
• Ability to communicate effectively orally and in writing and to prepare a variety of reports, presentations and correspondence related to the work.
• Ability to establish and maintain effective working relationships with a wide variety of internal and external contacts.
• Ability to provide direct crisis intervention and follow-up services to victims of crime, trauma and family problems.

Desirable Training and Experience:

• Experience in the management of volunteer programs and supervision of volunteers.
• Ability to obtain and maintain a security clearance with the Delta Police Department.
• Completion of a two year diploma in the field of social services and related experience in victim services, including volunteer work, or an equivalent combination of training and experience.

Required Licenses, Certifications and Registrations:

• Valid BC Driver’s license with a safe driving history.

Interested applicants are requested to submit their resume and covering letter (quoting the competition number) using the online application form. We thank all applicants for their interest, however, only those under consideration will be contacted.